Amending Primary Contacts

Amending Primary Contacts

Overview

Primary Contacts were introduced by The FA and are used within Full-Time to identify the main contact for each team.

The Primary Contact will:

  • appear on fixture change emails sent by Full-Time; and
  • act as the main point of contact for communications relating to fixtures.

1. Accessing Full-Time Admin

1.1 Login

To begin, log into Full-Time Admin:

  • Go to: fulltime-admin.thefa.com
  • Enter your login credentials

2. Navigating to Primary Contacts

2.1 Open People Section

  • Click on People in the menu

2.2 Select Primary Contacts

  • Click on Primary Contacts

3. Selecting the Correct Team

3.1 Use Division Filter

  • Use the Division dropdown to locate the relevant team

3.2 Confirm Team Selection

  • Ensure you are editing the correct team before making any changes

4. Updating the Primary Contact

4.1 Select the Contact

  • Find the person you wish to assign as the Primary Contact
  • Tick the checkbox next to their name

4.2 Save Changes

  • Click Update to apply the change

5. Important Notes

5.1 Impact of Primary Contact

The selected Primary Contact will:

  • receive fixture-related communications; and
  • be visible to other clubs and officials via Full-Time emails

5.2 Keep Details Up to Date

Ensure the selected contact:

  • is actively involved with the team;
  • has correct contact details in Whole Game System; and
  • is responsible for managing fixture communications

Quick Reference Summary

Steps to Update Primary Contact

  1. Log into Full-Time Admin
  2. Go to People → Primary Contacts
  3. Select the correct team using the Division dropdown
  4. Tick the checkbox next to the chosen person
  5. Click Update

Key Reminder

  • The Primary Contact appears on fixture change emails